Zendesk Integration
7 articles in this collection
Written by Kat Li
Written by Kat Li
Why aren't messages from Height tasks appearing in Zendesk tickets?
What to do if you aren't seeing messages and updates cross-posting between Height & Zendesk
Written by Kat Li
Updated over a week ago
Updated over a week ago
How to connect Zendesk Support to Height
Link your Zendesk Support account to your Height workspace to create, link, and comment on tasks from within Zendesk
Written by Kat Li
Updated over a week ago
Updated over a week ago
Choose which ticket status updates and internal notes to post to linked tasks
Customize what updates to send from Zendesk tickets to tasks
Written by Kat Li
Updated over a week ago
Updated over a week ago
How to selectively post chat messages & updates from Height tasks to Zendesk tickets
Pick which task messages are posted on linked Zendesk tickets
Written by Kat Li
Updated over a week ago
Updated over a week ago
Cross-post Zendesk internal notes to linked Height tasks
Communicating across Zendesk & Height
Written by Kat Li
Updated over a week ago
Updated over a week ago
Using a form to create tasks from Zendesk
Set a form to use by default for new tasks created from Zendesk
Written by Kat Li
Updated over a week ago
Updated over a week ago
Allow third-party cookies to use the Zendesk integration
To use Height with Zendesk, you'll need to configure your browser settings to allow third-party cookies
Written by Kat Li
Updated over a week ago
Updated over a week ago