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Zendesk Integration

Zendesk Integration

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7 articles in this collection
Written by Kat Li

Why aren't messages from Height tasks appearing in Zendesk tickets?

What to do if you aren't seeing messages and updates cross-posting between Height & Zendesk
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Written by Kat Li
Updated over a week ago

How to connect Zendesk Support to Height

Link your Zendesk Support account to your Height workspace to create, link, and comment on tasks from within Zendesk
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Written by Kat Li
Updated over a week ago

Choose which ticket status updates and internal notes to post to linked tasks

Customize what updates to send from Zendesk tickets to tasks
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Written by Kat Li
Updated over a week ago

How to selectively post chat messages & updates from Height tasks to Zendesk tickets

Pick which task messages are posted on linked Zendesk tickets
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Written by Kat Li
Updated over a week ago

Cross-post Zendesk internal notes to linked Height tasks

Communicating across Zendesk & Height
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Written by Kat Li
Updated over a week ago

Using a form to create tasks from Zendesk

Set a form to use by default for new tasks created from Zendesk
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Written by Kat Li
Updated over a week ago

Allow third-party cookies to use the Zendesk integration

To use Height with Zendesk, you'll need to configure your browser settings to allow third-party cookies
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Written by Kat Li
Updated over a week ago
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